Q1. Do you have a Minimum Order Quantity (MOQ)?
A: Yes, we do. MOQ varies by product category to optimize production efficiency and maintain consistent quality. Here’s a quick reference:
| Product Category | MOQ |
|---|---|
| Indoor WPC Wall Panel | 20 cartons |
| Bamboo Charcoal Wall Panel | 50 pieces |
| UV Marble Sheet | 100 pieces |
| Decking & Outdoor WPC Cladding | 50 cartons |
| SPC Flooring | 500 sqm |
| WPC Timber Tube | 20 cartons |
| PS Wall Panel | 30 cartons |
If your required quantity is below these thresholds, we offer sample orders or trial orders with a slight price adjustment. Contact us to discuss what works best for your project.
Q2: Can I get a sample before placing a bulk order?
A: Absolutely. We strongly encourage customers to request samples before committing to mass production. This allows you to verify our quality, materials, and workmanship firsthand.
Sample options:
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Stock samples: available immediately if we have existing inventory — shipping cost applies
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Custom samples: made according to your specifications — lead time is 15 days; sample fee applies but will be refunded upon bulk order placement
To request a sample, simply let us know which product you’re interested in and provide your shipping address. We’ll send you the sample cost and shipping fee for confirmation.
Q3: Do you offer OEM / custom branding services?
A: Yes, we are an OEM manufacturer. We offer full customization services including:
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Logo printing: silk screen, heat transfer, embossing, debossing
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Packaging: custom boxes, poly bags, hang tags
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Product design: we can develop products based on your drawings, samples, or concepts
Whether you need a simple logo addition or a completely new product design, we have the in-house engineering and production capabilities to bring your ideas to life. Send us your requirements, and we’ll provide a feasibility assessment and quotation.
Q4: Is there a separate MOQ for custom orders?
A: Custom orders typically require a slightly higher MOQ than standard products because of the setup involved. The exact MOQ depends on:
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The complexity of customization (e.g., logo only vs. full product redesign)
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Whether new molds or tooling are required
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The specific product category
For logo customization, the MOQ is usually around 1 Container. For fully custom products requiring new molds, we can discuss based on your specific design. Contact us with your customization needs, and we’ll provide the MOQ details accordingly.
Chloe Yang
WhatsApp:+86 15966438919
Email：chloe@richwpc.com
Indoor Wpc Wall Panel
Outdoor Wpc Cladding
Pvc/Uv Marble Sheet
Bamboo Charcoal Wall Panel
Ps Wall Panel
Acoustic Panel
Wpc Ceiling
Indoor/Outdoor Timber Tube
Outdoor Wpc Decking
Spc Flooring
Acoustic Absorption Panels
Acoustic Baffles
Acoustic Barriers
Acoustic Board
Post time: Mar-25-2026